STOP IT DISRUPTIONS.
EXPERIENCE TRUSTED, CONTINUOUS CITY SERVICES.

Every minute of downtime impacts public safety, water services, emergency response, and citizen trust. Your city needs IT that quietly works in the background, securely, reliably, and without finger‑pointing between vendors. IPM Computers delivers municipality‑focused IT and cybersecurity that supports mission‑critical operations across departments and shifts.

DO ANY OF THESE ISSUES SOUND FAMILIAR?

  • Waiting for tech issues to be resolved feels like valuable time is wasted
  • Budget pressures make it hard to justify IT spend
  • Difficulty getting quick support for tech troubles overnight or on weekends
  • IT feels like a guessing game; it’s hard to gauge risks and priorities

JUST A FEW BENEFITS OF WORKING WITH US

  • Town-by-town approach: we tailor support to your city’s specific departments, systems, and workflows
  • Clear, practical guidance: we answer questions, explain tradeoffs, and make decisions easy and transparent
  • Proven MSP value: predictable service, proactive maintenance, and measurable outcomes that outperform break-fix
  • 24/7 security operations: continuous monitoring and expert incident response to keep essential services running across all shifts

Download the
Municipal IT
Readiness Scorecard

Municipality IT Readiness Scorecard

Download our free 6-step checklist to quickly see if your municipal IT is secure and safeguarded from hackers & cyberattacks in 2026 and beyond.





    • 1. Analysis

      We assess your department’s IT infrastructure, security posture, and operational risks across facilities and field operations. Our comprehensive audit identifies vulnerabilities and opportunities to strengthen reliability, performance, and continuity of essential services.

    • 2. Plan

      Based on the assessment, we build a tailored roadmap that tackles the most critical improvements first. The phased plan aligns with budgets and procurement cycles, coordinates with maintenance windows, and minimizes disruption to public services and staff workflows.

    • 3) Protect

      We implement enterprise-grade defenses, reliable backups, and network hardening to safeguard city systems and data. Controls such as MFA, endpoint protection, segmentation, email filtering, and tested recovery increase resilience against cyber threats and reduce downtime across operations.

    • 4) Support

      We provide 24/7 monitoring and a responsive help desk for your agencies and facilities. You’ll have a dedicated point of contact plus rapid escalation to engineers, ensuring issues are resolved quickly and critical services for residents remain available.

    A tablet with a keyboard attached showing the IPM website on the screen

    WHY CHOOSE IPM COMPUTERS

    We provide seven‑days‑a‑week technical support so Police, Fire, Water, Public Works, Finance, and Administration can keep services running without interruption. Our team works with all your software and hardware vendors, including CAD/RMS, permitting, utility billing, finance, records, SCADA/OT, GIS, email, and more, to resolve issues quickly and coordinate fixes. With hardened networks, continuous monitoring, tested backups, and rapid recovery, we help protect sensitive data and maintain continuity for your community.

    When you partner with IPM Computers, you partner with a local team that understands municipal requirements, coordinates across vendors, and stands ready every day of the week to keep your city operating smoothly.

    YOUR LOCAL IT TEAM

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      20+ years supporting critical services
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      Background‑checked, insured technicians
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      Vendor management across platforms
    don't take our word for it...

    SEE WHAT A FEW OF OUR CLIENTS HAVE TO SAY

    Solutions

    COMPREHENSIVE IT & CYBERSECURITY SERVICES FOR YOUR OPERATIONS

    • Helpdesk & Onsite Support

      Fast remote support when you need it. Same/next-day local dispatch when required.

    • Cybersecurity Stack

      EDR (Endpoint Detection and Response) & XDR (Extended Detection and Response), MFA (Multi-Factor Authentication), DNS & email security.

    • Security Risk Analysis

      Comprehensive assessments of your city’s IT and OT environments, including police, fire, water/SCADA, public works, finance, and administration.

    • City Systems Support

      Support for municipal platforms to ensure integrations work and keep critical city workflows running.

    • 24/7 Security Operations

      Continuous monitoring, threat detection, and expert incident response to safeguard city systems, data, and critical services across departments and shifts.

    • Backup & Disaster Recovery

      Onsite + cloud backup solutions to ensure you never lose data. Restore testing to verify backups are reliable and ready.

    Want to Discover How We Can Protect & Streamline Your Operations?

    Reach out to discuss your security needs and goals, and we’ll work with you to create a custom cybersecurity solution designed to protect while staying within your budget. Let us help prevent downtime and data breaches today!

    WHO WE SERVE

    ELIMINATE THE IT CHALLENGES WITHIN YOUR OPERATIONS

    Our vertical solutions expertise allows your team to streamline workflow, increase productivity, and stay secure.

    Stop wasting time and money on technology. Explore our company

    INDUSTRIES WE SERVE

    WE WORK WITH GLOBAL BRANDS

    Our vertical solutions expertise allows your team to streamline workflow, and increase productivity. IPM Computers has you covered with solutions customized for your operations.

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    Kimberly Quinn Business Owner

    Dear Greg,

    I would like to take a moment and personally thank you for the excellent service and support that you have provided for my compan’y network and computer needs. You have always been right on time and taken such great care of us. I would recommend you to anyone that is in need of a computer tech for anything from a minor issue to a very complex issue involving networking multiple computers. The computers that you have built for our company have performed perfectly and we could not be more pleased. Thank you so much for always taking such great care of us!

    Sincerely,
    Kimberly G. Quinn, President
    Giddeon’s Body Shop, Inc.

    Kimberly Quinn Business Owner
    Dr. Joseph W. Davis Chiropractor

    To Whom It May Concern:

    Greg Rogers and IPM Computers have maintained, serviced and assisted purchase of my office computer system. He has been reliable and honest. I would recommend his services to any new or present business.

    Sincerely,
    Joseph W. Davis, DC
    Acute Spinal Care of Wilmington and Burgaw

    Dr. Joseph W. Davis Chiropractor
    Why choose us

    6 REASONS TO PARTNER WITH IPM COMPUTERS FOR CYBERSECURITY

    • conversations-4872_af60b258-251e-41af-b238-dfb706d7b3d4

      Quick response

      We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.

    • diploma-2983_a6bb0b64-dbc1-431e-ac00-a83597982a0

      Experienced

      In more than 20 years of IT outsourcing, we have gained experience in a wide spectrum of technologies, industries, and application types.

    • messaging-app-4876_473fc710-9ecc-4785-9e78-8c9f00ae9498

      No geek speak

      You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.

    • flag-2979_1fd1d414-4b4f-4887-a94a-493ba8e0b0c7

      Business savvy

      We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company.

    • source-code-1900_d2c3a8cb-9d49-47a9-aa2d-152f24e446d6

      One Stop Shop

      We handle all aspects of your IT infrastructure including hardware, software management and any other related technology needs.

    • happy-emoji-2947_45d5bb03-c67d-4e73-a316-a5e7f4a9f2f7

      100% Satisfaction Guarantee

      We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.

    Let Our Experienced Team Protect Your Operations Today

    Our team has the knowledge and experience you can count on for protections from cyberattacks around the clock. Contact us today to discuss your needs so you can stop worrying about breaches, interruptions, and downtime.

    Custom IT services and solutions for your operations

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