PHONE SYSTEMS & VOIP SOLUTIONS FOR YOUR COMPANY

Make sure your business is always on by choosing us as your partner for all your telecom needs. We deploy and support Yeastar, a leading unified communications platform, to provide you with best-in-class, enterprise-grade phone systems for your business.

Have multiple locations? We can grow with your company and utilize multiple phones across multiple physical locations and have it all under the same bill, saving you money not only up front, but also in hassle of dealing with the same bill for everything.

Ready to Upgrade Your Business Phone System?

Discover the benefits of an enterprise-grade phone system with our Business Phone Services & VoIP solutions. Experience crystal-clear call quality, advanced features, and seamless integration across devices. Contact us today to explore how our phone services can elevate your business communication and productivity.

  • Control IT Costs

    You can scale your IT Costs according to your requirements and only pay for what you need. Whether that be increasing or decreasing staff, or IT project work.

  • Trusted IT advisor

    Through regular account management meetings your Managed IT service company will be able to oversee your overall IT roadmap and become your trusted advisor.

  • Increased efficiency

    You’ll have your IT needs outsourced to a team of IT experts, and during times where you need additional project support, your managed IT provider supplies the extra staff.

  • Economy of scale

    As your business grows, its support structure needs to grow. When you use managed IT services you can scale your business with nothing more than a simple discussion.

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WHAT IS YEASTAR?

Yeastar is the unified communications platform at the core of the phone systems we deploy. It brings voice, video, chat, conferencing, and mobility together in a single solution that scales from a handful of extensions to thousands of users across multiple sites. You can run it fully cloud-hosted, on-premises on your own hardware, or as a hybrid of both, so your communications strategy fits your security, compliance, and budget requirements rather than the other way around.

As your Yeastar partner, we become the full support department for your entire phone system, from design and provisioning to ongoing management. For decision-makers, the appeal is predictable cost and control: straightforward licensing with no surprise per-extension platform fees, and native integration with the tools your teams already use, including Microsoft Teams, leading CRM platforms, and mobile apps that let staff work from anywhere on a single business number.

WHY YEASTAR FOR YOUR BUSINESS?

From a leadership perspective, Yeastar delivers the three things that matter most in a communications investment: lower total cost of ownership, room to grow, and resilience. Transparent licensing and the option to host on infrastructure you already own keep operating costs predictable and easy to budget. Capacity scales with a simple plan change rather than a forklift upgrade, so adding users, opening new locations, or staffing up for a busy season is a conversation, not a capital project. And with built-in redundancy, automatic failover, and disaster-recovery options, your phones keep working even when a single site or carrier does not.

DEPLOYMENT, INTEGRATION & SECURITY

Yeastar meets your business where it is. Choose cloud hosting for minimal upfront capital and no hardware to maintain, an on-premises appliance for full data control, or a hybrid model that combines both. Native integrations with Microsoft Teams, Outlook, and popular CRM platforms put calling, presence, and call history directly inside the applications your teams already use, which improves adoption and gives leadership the reporting that ties communications back to business outcomes.

Security and compliance are built in, with encrypted signaling and media (TLS and SRTP), role-based administration, and detailed call recording and analytics for quality assurance and regulatory needs. As a local partner backed by enterprise-grade technology, we handle design, deployment, training, and day-to-day support, so you get corporate-class capability with a team that actually answers the phone.

Handsets & devices

THE PHONES WE DEPLOY

Every system we install runs on enterprise-grade Fanvil and LINKVIL handsets. These are the models we deploy most — from everyday desk phones to rugged Wi-Fi handsets for staff on the move. Tap any photo to enlarge it.

Fanvil X4U

Mid-range desk phone

A 12-line gigabit desk phone with dual color displays and 30 programmable keys. The everyday workhorse for general staff and front-line teams who need quick transfers, speed dials, and busy-lamp monitoring without flagship pricing.

  • 12 SIP lines
  • 2 color displays
  • 30 DSS keys
  • Dual Gigabit
  • PoE
  • HD audio

Fanvil X5U

High-end desk phone

Sixteen lines, dual color displays, and LED line keys for power users — receptionists, office managers, and high-volume callers who route, transfer, and monitor many extensions at a glance.

  • 16 SIP lines
  • 2 color displays
  • LED line keys
  • Dual Gigabit
  • PoE
  • Wi-Fi ready

Fanvil X6U

Flagship desk phone

Our top desk phone: three color displays, 20 SIP lines, built-in Bluetooth and Wi-Fi, and LED line keys. Built for executives and busy reception desks that handle the most calls, contacts, and monitored lines.

  • 20 SIP lines
  • 3 color displays
  • Built-in Bluetooth
  • Built-in Wi-Fi
  • Dual Gigabit
  • PoE

LINKVIL W610W

Portable Wi-Fi handset

A cordless Wi-Fi handset for staff on the move. Dual-band Wi-Fi with seamless roaming across access points, Bluetooth 5.0, a push-to-talk button, and all-day battery — ideal for clinical, retail, and shop-floor teams.

  • Dual-band Wi-Fi
  • Seamless roaming
  • Bluetooth 5.0
  • 16 DSS keys
  • Push-to-talk
  • 1.8m drop-proof
  • 9h talk time

LINKVIL W611W

Rugged Wi-Fi 6 handset

A ruggedized portable handset built for tough environments. Dual-band Wi-Fi 6, IP67 water- and dust-resistance with 1.8m drop protection, a push-to-talk button, and vibration alerts — made for field service, warehouses, and emergency response.

  • Wi-Fi 6 dual-band
  • IP67 rugged
  • 1.8m drop-proof
  • Push-to-talk
  • Vibration alert
  • 9h talk time

LINKVIL W620W

Next-gen Wi-Fi 6 handset

The newest portable handset: dual-band Wi-Fi 6 with dual-microphone noise reduction, a removable 3000mAh battery for all-day use, and a side push-to-talk button — ideal for staff who roam the building all shift.

  • Wi-Fi 6 dual-band
  • Dual-mic noise reduction
  • 3000mAh removable
  • 13h talk time
  • Push-to-talk
  • 2.4" color screen

What matters most

PBX FEATURES THAT MATTER TO LEADERSHIP

CapabilityWhy it matters to a CTO / VP
Core platform
Flexible deployment — cloud, on-premises, or hybridMatch communications to your security, data-residency, and CapEx-vs-OpEx preferences instead of being locked into one vendor's model.
Scalability on demandAdd users, sites, or seasonal staff with a plan change rather than a forklift upgrade — growth becomes a conversation, not a capital project.
Reliability & failoverBuilt-in redundancy and disaster-recovery options keep phones working even when a site or carrier goes down, protecting revenue and SLAs.
Security & complianceEncrypted signaling and media (TLS/SRTP), role-based administration, and call recording & analytics support audit and regulatory requirements.
Unified communicationsVoice, video, chat, conferencing, and mobility in one platform reduce tool sprawl and overlapping licenses.
Microsoft Teams & CRM integrationNative integration puts calling and call history inside the tools teams already use, driving adoption and clean reporting.
Predictable total cost of ownershipTransparent licensing with no surprise per-extension platform fees makes budgeting and forecasting straightforward.
AI capabilities NEW
AI ReceptionistAn NLP-driven virtual receptionist answers, qualifies, and routes inbound calls 24/7 from your own knowledge base — cutting wait times and freeing staff (launched 2026).
Call TranscriptionReal-time, speaker-identified transcripts let teams focus on the conversation and keep a searchable record of every call.
Call SummaryAutomatic, concise summaries speed follow-ups and hand-offs and give managers visibility without replaying full recordings.
Voicemail-to-Text~95% accurate voicemail transcription synced across devices, so messages can be triaged at a glance.
Text-to-SpeechMultilingual voice prompts and greetings generated in seconds — no studio recording, and instant updates when they change.
Open AI integrationsWebSocket audio streaming connects to OpenAI, AWS, Google, or ElevenLabs for speech analytics, sentiment, and custom AI workflows.

For owners & operators

WHY SMALL BUSINESS OWNERS CHOOSE YEASTAR

Why owners choose YeastarWhat it means for your business
Lower, predictable phone billsCalls run over your internet connection and licensing is flat and transparent — you cut traditional phone-line costs and know exactly what you'll pay each month.
No expensive hardware to buyChoose cloud hosting and skip the phone closet entirely: no big upfront purchase, just a simple monthly plan you can start small and grow.
Sound like a bigger companyA professional auto-attendant, custom greetings, business-hours menus, and music on hold give even a one- or two-person shop the polish of a large operation.
Take calls anywhereDesktop and mobile apps let you and your team answer the business line from a cell phone, laptop, or desk phone — ideal for remote, hybrid, or on-the-go work, all with your business caller ID.
Never miss a customerSmart call routing, ring groups, voicemail-to-email, and the new 24/7 AI Receptionist make sure calls get answered even after hours or when you're slammed.
Keep your current numberPort your existing business number over, so customers reach you exactly as they always have — no reprinting cards, signs, or listings.
Easy to run yourselfA simple web dashboard lets you add a user, change a greeting, or set holiday hours in minutes — no dedicated IT staff required, and we are a phone call away when you want help.
Grows with your businessAdd extensions, departments, or new locations with a quick plan change instead of replacing your whole system as you expand.
Business texting (SMS)Text-enable your business number and send & receive SMS right inside the same desktop and mobile apps your team uses for calls — so customers can text you and every conversation stays in one place.
One tool for everythingPhone calls, video meetings, and team chat live in a single app, so you stop paying for — and juggling — several separate services.

OUR PEOPLE MAKE US SPECIAL

  • check-w
    Our people love being here
  • check-w
    We have a 95%+ retention rate for engineers
  • check-w
    We promote long-term relationships with clients
  • check-w
    Our team are passionate people who really know your system

don't take our word for it...

SEE WHAT OUR CLIENTS HAVE TO SAY

Solutions

COMPREHENSIVE VOIP & COMMUNICATION SERVICES INCLUDE

  • Network

    Cloud services are network dependent, which is why IPM Computers network management and monitoring services have become critical to IT.

  • Service desk

    IPM Computers 24/7 support is about maximizing service efficiency, resolving problems and driving continuous service improvement.

  • Infrastructure

    IPM Computers ensures your IT infrastructure is always optimized to support the stable and highly available services organisations demand.

  • Endpoint management

    Client and server endpoints are managed as one estate, ensuring security and stability while maximizing up time and employee productivity.

  • Applications

    IPM Computers supports Software as well as on-premise deployments, ensuring applications are always optimized for the best possible user experience.

  • Managed services plus

    IPM Computers provides advanced management tools to clients who want to take their IT Service Management to a higher level.

Business Phone Systems Solutions & Much More

Whether it’s upgrading your business phone system with our VoIP services or addressing other IT challenges, we’ve got you covered. Our comprehensive range of services ensures that all your technology needs are met efficiently and effectively. Reach out to us today to discover how we can support and streamline your IT infrastructure while saving you time and resources.

WHO WE SERVE

ELIMINATE THE IT CHALLENGES WITHIN YOUR BUSINESS

Our vertical solutions expertise allows your business to streamline workflow, and increase productivity. No matter the business, NanoSoft has you covered with industry compliant solutions.

Stop wasting time and money on technology. Explore our company

INDUSTRIES WE SERVE

WE WORK WITH GLOBAL BRANDS

Our vertical solutions expertise allows your business to streamline workflow, and increase productivity. No matter the business, IPM Computers has you covered with industry compliant solutions, customized to your company’s specific needs.

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Kimberly Quinn Business Owner

Dear Greg,

I would like to take a moment and personally thank you for the excellent service and support that you have provided for my compan’y network and computer needs. You have always been right on time and taken such great care of us. I would recommend you to anyone that is in need of a computer tech for anything from a minor issue to a very complex issue involving networking multiple computers. The computers that you have built for our company have performed perfectly and we could not be more pleased. Thank you so much for always taking such great care of us!

Sincerely,
Kimberly G. Quinn, President
Giddeon’s Body Shop, Inc.

Kimberly Quinn Business Owner

Dr. Joseph W. Davis Chiropractor

To Whom It May Concern:

Greg Rogers and IPM Computers have maintained, serviced and assisted purchase of my office computer system. He has been reliable and honest. I would recommend his services to any new or present business.

Sincerely,
Joseph W. Davis, DC
Acute Spinal Care of Wilmington and Burgaw

Dr. Joseph W. Davis Chiropractor

Why choose us

6 REASONS TO PARTNER WITH IPM COMPUTERS FOR VOIP SERVICES

  • conversations-4872_af60b258-251e-41af-b238-dfb706d7b3d4

    Quick response

    We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.

  • diploma-2983_a6bb0b64-dbc1-431e-ac00-a83597982a0

    Experienced

    In more than 20 years of IT outsourcing, we have gained experience in a wide spectrum of technologies, industries, and application types.

  • messaging-app-4876_473fc710-9ecc-4785-9e78-8c9f00ae9498

    No geek speak

    You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.

  • flag-2979_1fd1d414-4b4f-4887-a94a-493ba8e0b0c7

    Business savvy

    We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company.

  • source-code-1900_d2c3a8cb-9d49-47a9-aa2d-152f24e446d6

    One Stop Shop

    We handle all aspects of your IT infrastructure including hardware, software management and any other related technology needs.

  • happy-emoji-2947_45d5bb03-c67d-4e73-a316-a5e7f4a9f2f7

    100% Satisfaction Guarantee

    We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.

Upgrade Your Business Communications With a Reliable Partner

Experience the benefits of our VoIP and business phone systems, backed by a team that’s business-savvy, experienced, and committed to your satisfaction. We’ll ensure a seamless and efficient transition to a modern communication solution tailored to your needs. Contact us today to discover the advantages of working with us as your one-stop-shop for all your IT and communication requirements.

Custom IT services and solutions for your business

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