THE IT SUPPORT YOU NEED

If you know the pain of having unexpected tech issues when you’re in the middle of important work, you aren’t alone. With our general IT support services, you don’t need to feel stressed and overwhelmed by technology problems.

While we specialize in Managed IT Solutions for businesses, we’re happy to provide break/fix services for individuals because we love helping members of the community with the Wallace & Wilmington IT services they need. Say goodbye to dealing with impersonal national call centers and hello to a responsive, reliable, and affordable case-by-case repair service that puts you first.

Need Fast & Dependable IT Support?

Don’t let IT problems slow you down! No matter what problem you may be experiencing, our team of skilled IT professionals is here to provide the fast, effective support you need. Contact us now to resolve your tech troubles and get back to focusing on what matters most: your business.

  • Control IT Costs

    You can scale your IT Costs according to your requirements and only pay for what you need. Whether that be increasing or decreasing staff, or IT project work.

  • Trusted IT advisor

    Through regular account management meetings your Managed IT service company will be able to oversee your overall IT roadmap and become your trusted advisor.

  • Increased efficiency

    You’ll have your IT needs outsourced to a team of IT experts, and during times where you need additional project support, your managed IT provider supplies the extra staff.

  • Economy of scale

    As your business grows, its support structure needs to grow. When you use managed IT services you can scale your business with nothing more than a simple discussion.

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WHAT IS GENERAL IT SUPPORT?

General IT support is a break/fix model where you come to us whenever something breaks, and we help you fix it on a case-by-case basis. We understand that technology hiccups can happen to the best of us and leave you feeling stressed and overwhelmed, so we’re happy to provide break/fix solutions and provide personalized assistance whenever you face tech challenges.

Our approach is simple: you come to us when something breaks, and we help you fix it on a case-by-case basis. While these jobs may not be our top priority, we believe in extending a warm welcome to everyone seeking our support. Feel free to set up an appointment or drop by our office, and our dedicated team will be more than happy to lend a helping hand. You can think of us as your Wilmington IT helpdesk, ready to provide the support you need.

OUR PEOPLE MAKE US SPECIAL

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    Our people love being here
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    We have a 95%+ retention rate for engineers
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    We promote long-term relationships with clients
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    Our team are passionate people who really know your system
Solutions

COMPREHENSIVE IT SERVICES INCLUDE

  • Network Troubleshooting

    Is your internet not working or running slow? We will come to you to help troubleshoot the issue.

  • Computer Repair

    Bring your computer to us, or we come to you, we can diagnose and repair all software and hardware issues to your laptop or desktop computer.

  • Infrastructure

    IPM Computers can troubleshoot your IT infrastructure in cases where odd issues arise from various situations. We can advise and even implement fixes.

  • Email Services

    We have experience with every form of email platform out there, from Office 365 to Gmail, Zimbra, SquirrelMail, and all forms of ISP related platforms. We can troubleshoot all forms of email issues.

  • Applications

    IPM Computers supports Software as well as on-premise deployments, ensuring applications are always optimized for the best possible user experience.

  • Wifi Networking

    IPM Computers can design and implement the perfect Wi-Fi network for your home or business. We can also troubleshoot and fix your current Wi-Fi network.

Ready to Solve Your Tech Troubles?

Whether you’re dealing with a hardware issue, having problems with your computer locking up, dealing with network problems, or fighting with a nasty virus, we can help! Contact us today to let us know about your tech issues and we’ll help get you back up and running.

WHO WE SERVE

ELIMINATE YOUR IT CHALLENGES

We provide top-notch IT support tailored to both individual and business needs. Our dedicated team is committed to delivering efficient and reliable tech support solutions to ensure your personal or business operations run smoothly and seamlessly. If you need IT support in Wilmington, Wallace, or the surrounding areas, contact us today… we’d love to help!

Stop wasting time and money on technology. Explore our company

INDUSTRIES WE SERVE

WE WORK WITH GLOBAL BRANDS

Our vertical solutions expertise allows your business to streamline workflow, and increase productivity. No matter the business, IPM Computers has you covered with industry compliant solutions, customized to your company’s specific needs.

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Kimberly Quinn Business Owner

Dear Greg,

I would like to take a moment and personally thank you for the excellent service and support that you have provided for my compan’y network and computer needs. You have always been right on time and taken such great care of us. I would recommend you to anyone that is in need of a computer tech for anything from a minor issue to a very complex issue involving networking multiple computers. The computers that you have built for our company have performed perfectly and we could not be more pleased. Thank you so much for always taking such great care of us!

Sincerely,
Kimberly G. Quinn, President
Giddeon’s Body Shop, Inc.

Kimberly Quinn Business Owner
Dr. Joseph W. Davis Chiropractor

To Whom It May Concern:

Greg Rogers and IPM Computers have maintained, serviced and assisted purchase of my office computer system. He has been reliable and honest. I would recommend his services to any new or present business.

Sincerely,
Joseph W. Davis, DC
Acute Spinal Care of Wilmington and Burgaw

Dr. Joseph W. Davis Chiropractor
Why choose us

6 REASONS TO PARTNER WITH IPM COMPUTERS

  • conversations-4872_af60b258-251e-41af-b238-dfb706d7b3d4

    Quick response

    We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.

  • diploma-2983_a6bb0b64-dbc1-431e-ac00-a83597982a0

    Experienced

    In more than 20 years of IT outsourcing, we have gained experience in a wide spectrum of technologies, industries, and application types.

  • messaging-app-4876_473fc710-9ecc-4785-9e78-8c9f00ae9498

    No geek speak

    You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.

  • flag-2979_1fd1d414-4b4f-4887-a94a-493ba8e0b0c7

    Business savvy

    We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company.

  • source-code-1900_d2c3a8cb-9d49-47a9-aa2d-152f24e446d6

    One Stop Shop

    We handle all aspects of your IT infrastructure including hardware, software management and any other related technology needs.

  • happy-emoji-2947_45d5bb03-c67d-4e73-a316-a5e7f4a9f2f7

    100% Satisfaction Guarantee

    We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.

Get The IT Support You Need Today

If you have IT issues you need solved quick, reach out to us to let us know how we can help. Our team can diagnose and fix your issues so you can get back up and running quickly. Get in touch today and get rid of your tech headaches!

Custom IT services and solutions for your business

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