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Cyber Security Updates

Who’s Watching Your Data and IT While You and Your Family Feast? (We Are)

The holiday season is a much-needed opportunity to step away from business. It’s a time to power down laptops, silence notifications, and focus on what truly matters: family, friends, and rest. As you and your team prepare to enjoy a well-deserved break, a critical question for every business owner arises: Who’s watching the office?

We’re not talking about the physical building. We are talking about your digital headquarters: your servers, network, and data. While your team is away, your IT infrastructure remains on, active, and vulnerable. Cyber threats do not take holidays. System failures do not wait for business hours.

For businesses, the quiet of the holidays can mask a period of significant risk. But it does not have to be a source of anxiety. With a dedicated IT partner, you can truly unplug, confident that a professional team is standing guard.

Holiday Threats: Why This Time Is Different

Cybercriminals and system errors thrive in silence and distraction. The holiday season provides the perfect environment for both. Here is why your business is more vulnerable during this time:

  1. Skeleton Crews and Slower Response: With key personnel on vacation, a company’s ability to detect and respond to a threat is significantly delayed. Hackers know this. They specifically target holidays, understanding that an attack launched on a Friday evening before a long weekend may go unnoticed until employees return, by which time the damage is done.
  2. A Surge in Holiday-Themed Scams: Employees are inundated with emails for online shopping deals, shipping notifications, and digital greeting cards. This creates the perfect cover for sophisticated phishing attacks. A malicious link disguised as a “package tracking update” is far more likely to be clicked in December than in July.
  3. Automated Systems Can Still Fail: Your nightly backups, server processes, and cloud services are all automated, but they are not infallible. A backup failure, a full server drive, or a network outage can occur at any time. Left unaddressed for several days, these minor issues can snowball into major data loss or operational downtime when your team returns.

Without constant monitoring, your business is navigating this high-risk period with its eyes closed.

The Proactive Solution: 24/7/365 Monitoring and Support

This is where a Managed Services Provider (MSP) becomes an essential part of your operational strategy. Instead of relying on a break-fix model or asking an internal employee to be “on call” during their vacation, you have a dedicated team whose sole job is to proactively monitor and protect your IT environment.

This is what we do at IPM Computers. While you’re feasting, we are:

  • Monitoring Network Activity: Our systems watch for unusual traffic, unauthorized access attempts, and signs of a breach around the clock. We can identify and neutralize threats before they impact your business.
  • Checking System Health: We keep a close watch on your servers and critical infrastructure. If a server goes offline or a process fails, we receive an immediate alert and can often resolve the issue remotely before your team even knows there was a problem.
  • Managing Security Updates: The holidays are a prime time for software companies to release critical security patches. We ensure these updates are deployed promptly to close vulnerabilities that attackers could exploit.
  • Providing On-Demand Support: If you have a few employees working through the holidays, they are not on their own. Our help desk remains available to provide support for any IT issues they encounter, ensuring their productivity is not interrupted.

FAQs

My business is closed for the holidays. Why do I need active IT monitoring?

Even when your physical doors are locked, your digital assets are always “on.” Your servers store sensitive data, your website may be processing information, and your cloud services are active. These systems are constantly at risk from automated cyberattacks and potential hardware or software failures. Monitoring is about protecting these assets, not just supporting active employees.

What is a Managed Services Provider (MSP)?

A Managed Services Provider is an IT company that proactively manages a customer’s IT infrastructure and end-user systems under a subscription model. Instead of waiting for something to break, an MSP focuses on prevention, maintenance, and constant monitoring to ensure security, minimize downtime, and improve operational efficiency. IPM Computers is your MSP partner.

Isn’t it cheaper to just have one of my employees be “on call”?

While it may seem cheaper on the surface, this approach has hidden costs. First, it leads to employee burnout and prevents your team from truly disconnecting. Second, a single person cannot possibly monitor everything 24/7. An MSP provides a full team with sophisticated monitoring tools for a flat monthly fee, which is often far less than the cost of downtime or recovering from a major data breach.

Focus on Family, Not Tech

The holidays are a time for building memories, not for worrying about server maintenance or the security of your company’s data. A true break is only possible when you have complete confidence that your business is secure and operational in your absence.

Partnering with IPM gives you that confidence. We take on the responsibility of watching over your digital assets so you can turn your full attention to your personal ones. Go ahead and enjoy your feast.

Enjoy your family. Enjoy your time off. We’ll be here, so when you and your team return, your business is exactly as you left it: secure, healthy, and ready for a productive holiday season and new year. We hope everyone has a wonderful holiday weekend!